China Service Technician

At Jyga Technologies, you will be part of a global agri-tech company whose solutions make a real impact on animal welfare, farm performance, and sustainable agriculture.

As a Service Technician in China, you will play a key hands-on role, supporting customers both remotely and on-site, ensuring that our technology performs reliably in real farm environments. You won’t be stuck behind a desk — you’ll work with innovative equipment, real customers, and real-world technical challenges.

What makes Jyga different

• Meaningful work: Your expertise directly supports farmers and animal production operations

• International environment: Work with teams in China, Europe, and the Americas

• Balanced role: A mix of technical support, RMA activities, and field interventions

• Technical growth: Gain deep knowledge of advanced agri-technology systems and software

• Trust and autonomy: We value ownership, initiative, and problem-solving

• Long-term opportunity: Stable position with room to grow as the company expands in China

If you enjoy solving technical problems, working closely with customers, and contributing to practical, impactful technology, Jyga Technologies is the place where your skills truly matter.

• Provide prompt and professional technical support to customers via phone, email, remote tools, and on-site visits
• Perform RMA activities, including diagnostics, repair, testing, and documentation of returned equipment
• Diagnose and resolve mechanical, electronic, and system-related issues
• Support installation, commissioning, and start-up of JYGA equipment at customer sites
• Train customers on equipment operation, basic troubleshooting, and best practices
• Provide remote training on software, network connectivity, and mobile applications related to JYGA systems
• Maintain accurate service and RMA records, including troubleshooting actions and resolutions
• Identify recurring technical issues and escalate improvement opportunities to internal teams
• Coordinate with Customer Service, Operations, and R&D teams as needed
• Participate in regular team meetings and technical updates
• Travel to customer sites when required (including overnight stays)

• 2–5 years experience in technical service, RMA, maintenance, or field support
• Experience with agricultural, livestock, or industrial equipment preferred
• Basic knowledge of mechanical, electronic, and system troubleshooting
• Customer-oriented mindset and good communication skills
• Mandarin required; English intermediate preferred

🔹 Additional Job Details

Working Conditions:

• Work schedule: 40 hours/week (5 days per week, 8-hour shifts).
• On-call availability for urgent support.
• Ability to work in swine farm environments, including barns and outdoor areas.

✈ Travel Requirements:

• Occasional travel to swine farms for start-ups, troubleshooting, and training.
• Some overnight stays may be required.